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Investment Thesis
Program
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Established a global platform Business Process Outsourcing (BPO) service
business and expanded it through a series of acquisitions that
consolidated key players in the industry
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Acquired
five companies in Europe and Asia where they were known as leaders in
their respective regions, and complemented them by acquisitions in
Italy, Denmark, and Korea
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Acquired overlay technology embedding in BPO process to increase
efficiencies and improve operating margins
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Aggressively grew the business organically and through two additional
acquisitions
Results
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Tripled the size of the
business to more than $250 million in annual revenues
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Today, the company has
grown to over 2,000 full-time employees in 24 countries as well as a
global network of more than 10,000 independent contractors covering more
than
80 global markets.
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