BPO / Technology Services Build-up




Investment Thesis

  • Create an industry leading global platform that is scaleable and can be spun out from parent once critical mass is achieved


  • Established a global platform Business Process Outsourcing (BPO) service business and expanded it through a series of acquisitions that consolidated key players in the industry

  • Acquired  five companies in Europe and Asia where they were known as leaders in their respective regions, and complemented them by acquisitions in Italy, Denmark, and Korea

  • Acquired overlay technology embedding in BPO process to increase efficiencies and improve operating margins

  • Aggressively grew the business organically and through two additional acquisitions


  • Tripled the size of the business to more than $250 million in annual revenues

  • Today, the company has grown to over 2,000 full-time employees in 24 countries as well as a global network of more than 10,000 independent contractors covering more than 80 global markets.


                                                                     Copyright 2006 Palladian Capital Partners LLC   Last modified: 10/27/07